Many businesses want to be customer focused, but get stuck when it comes to implementing a memorable customer service experience. A strong customer experience starts with the right training. And, many companies are turning to Learning Management Systems to ensure that service teams are trained to deliver repeatable customer service experience. Let’s face it, customer...
Read moreWith companies seeking new income-generating opportunities and ways to increase indirect revenue, many are surprised to find that the answer may be as simple as training channel partners. Your network of salespeople, resellers, and vendors are a key source of revenue and growth. That’s why they need viable resources to sell, satisfy customers, and foster...
Read moreCrafting an appealing online training incentives program is an excellent way to motivate distributed workforces and members of your extended enterprise. Effectively training your contractors, resellers, partners, and employees is one proven way to reinforce key business objectives and improve your bottom line. The convenience and flexibility of Learning Management Systems (LMS) certainly helps, but however, partners need quantifiable reasons...
Read moreGlobalization means businesses have an ever increasing need to scale their operations, and recent Mindflash reviews suggest that we're helping businesses do just that!
Read moreCalculating Return on Investment (ROI) is no easy feat for most any project. And, measuring the ROI for your training programs is no exception.
Read moreRepurposing content is an important way to deploy new content for your in-person or online training programs without having to start completely from scratch. Added bonus: You also have the luxury of knowing how the content has performed in the past!
Read moreFor healthcare organizations looking to ensure they remain compliant, having the proper tools and training is essential. Companies must establish that their entire organization is compliant with ever-changing government regulations on both a local and national level.
Read moreIn the rapidly-changing business environments many of us find ourselves in today, there are those moments when a policy or procedure changes, a product update is released, or there is a need to figure out the new software update that went into effect that morning, and employees need the information now, not later. Business-critical information...
Read moreIn the divided world of sales and product expertise, the salesperson typically chats with a customer about a product or service with canned catchphrases and relatable industry jargon while the Subject Matter Expert (SME) cavorts with the C-suite and product engineers. One is on the front lines communicating the information, while the other is in...
Read moreThere you are, sitting at your desk, trying to finish your eLearning course. You only have one more thing to do before it gets reviewed. Write a few quiz questions. The problem is that you are stuck. You don’t know where to start, so you scroll through each page of your course looking for questions...
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