DAVE ANDERSON | 4 MIN READ Losing a valuable employee hurts in more ways than one. You of course have to go through the process of hiring and training a replacement. But the subtraction of knowledge and wisdom from your workforce is often the bigger setback. Most employers train replacements on the basics of the...
Read moreJULIE RIEKEN | 7 MIN READ June is Pride Month and organizations around the world are sharing stories about diversity and inclusion. We here at Mindflash felt inspired to share our stories too. We presented our team with a few simple questions they could choose to write about. What does Pride mean to you? How...
Read moreDAVE ANDERSON | 1 MIN READ We’re delighted to announce that Mindflash customers can now purchase employee training video courses from ej4 with our new integration and partnership. A pioneer in the microlearning space, ej4 has a library of more than 2,300 videos, each averaging seven minutes in length. Our friends at ej4 offer courses...
Read moreDAVE ANDERSON | 4 MIN READ You have certain expectations for your employees. You not only need them to produce results. You also need them to follow the right procedures as they work toward their goals. Training employees is an important part of running a successful organization. Even though you have smart and talented people...
Read moreDAVE ANDERSON | 5 MIN READ Have you ever started a new job and been told learning the role will be like “drinking from a fire hose?” Did you ever pull an all-nighter in college to cram for a test?
Read moreJEN SCOPO | 2 MIN READ Building exciting training content starts by establishing your goal and working backward. While this is a good roadmap for creating materials that help your learners reach that goal, strong learning modules need to be broad enough so that you can successfully reach all the different types of learners that...
Read moreBob Casey | 7 MIN READ Albert Einstein is credited with saying that “the most powerful force in the universe is compound interest.” The most powerful force in software businesses is revenue retention. High revenue retention rates create extremely valuable businesses, given that in a business with 100% revenue retention, each new sale provides pure...
Read moreHave you ever had a bad customer experience? Whether you were put on hold forever, dealt with an incompetent representative, or continued to experience poor service due to unresolved issues, these are all common blunders in the customer service industry. When the customer experience is less than your best, businesses lose big and it can...
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